The world of GRC (Governance, Risk Management, Compliance) has largely grown on the back of the availability of powerful software solutions. There has been a corresponding tendency – as is often the case – to regard the functionality as IT based. However – as in most cases – the issues are not technology based but business based. The goal of a GRC project should not be to implement new software, but to help business managers operate their processes with reduced risk of fraud, error, or process failure. Accordingly a well managed GRC project should start by looking at the business goals being pursued, and then consider how technology can modify and build improved processes that people will happily embrace. The best GRC projects therefore result not only in reduced risk and control costs, but greater ownership by business users who feel relieved at reducing the control burden whilst improving the likelihood of the success of the business function.
GRC is therefore not just about IT, though history leads many into the view that it is.
GRC is about performing risk managed business better…
BC-Services communicates this concept by talking about “Business GRC” compared to “GRC technology.” We believe this distinction and focus make our solutions better by building value to the resolution process.
GRC Support & Operations
The challenge most organizations face is how to manage Business GRC & security effectively and consistently — at affordable levels.
Using external specialists for their advice and experience is attractive but for ongoing support and operations, can become costly. Offshore solutions can work, but experiences for many reveal challenges in communication and clarity, and a feeling of remoteness and anonymity from major follow-the-sun global outsourcers. And few offshore companies would be able to mobilize an effective service at this relatively low level that is independent of some wider major relationship.
BCS response has been to create a domestic, high-trust, low-cost support centre, where the day-to-day management of GRC and security is performed by experts, with a consistency of service delivery, and an assurance of continuing compliance.
Our clients, who range from global giants to national household names, have chosen BCS to support their GRC applications for many reasons:
- Provision of expert specialist skills to support the system when required
- Cost effective when compared with in house support and other managed service providers
- Frees up internal process expertise to focus on continuing business improvement
- Keeps responsibility for compliance and monitoring separate from the main outsourcer
- Continuous compliance assurance
- Pro-active Access Control management and pain free audits
Please do explore the services we provide, and contact us to explore how this innovative approach could make a real difference to your risk and security challenges.
